Privacy Policy

This privacy policy governs the use and protection of personal information collected from users of softvexis.com (referred to as “COMPANY” in this privacy policy). If we decide to change this privacy policy, we will post those changes here. You should review this privacy policy periodically to review any changes.

Personal information refers to any information that can directly or indirectly identify a user, such as name, surname, date of birth, phone number, and email address. Such information will be referred to as “personal information” in this Privacy Policy.

The COMPANY will not use users’ personal information in any way other than those specified in this privacy policy and will only share it with third parties with the user’s explicit consent.

The COMPANY takes the necessary measures to ensure the security and confidentiality of personal information and transaction information of COMPANY users. The COMPANY may use other programs for this purpose. However, despite the necessary information security measures taken by the COMPANY, the COMPANY shall not be liable for any damage to personal information or its disclosure to third parties as a result of attacks on the website and/or system.

It is not possible for a user to access or modify the information of another user. The user’s personal information is accessible only to the user and the COMPANY, and this information can only be updated by the user. Upon the user’s request, personal information may also be updated by the COMPANY.

The COMPANY may use personal information for measurement studies, advertising, promotion, marketing, and other communication activities, and may share it with Group Companies and business partners. Additionally, personal information may be recorded and used to improve the quality of services provided by the COMPANY and to better conduct site activities.

Personal information may be shared with judicial and administrative authorities in accordance with the Privacy Policy upon requests and notifications from such authorities.

The user’s personal information may be shared with other users involved in the process if deemed necessary for the purposes of expediting the process and facilitating communication between users.

The COMPANY is not responsible for any problems that may arise in the service provided using the information transmitted by the user for the software installation process. The user accepts and approves that the hosting/server and personal information provided are correct, belong to them, and that they will not accept responsibility for any problems that may arise in the systems where the information is provided.

The COMPANY reserves the right to change product prices at any time and in any manner it deems appropriate, as well as the right to notify certain users of different pricing.

The Company reserves the right to suspend or terminate the account, membership, or all or part of the services of any customer who sends messages containing insults, abuse, derogatory statements, etc., through our support system, live support, WhatsApp, or email, or makes comments on social media or similar platforms that could damage the brand value to a significant extent.

softvexis.com website visitors, order creators, and users who place orders via the WhatsApp order and support line (1 782 855 4681 or 49 176 838 09999) are deemed to have accepted the COMPANY’s privacy policy, cancellation and refund terms, and distance selling agreement.

 

For mobile applications:

Our mobile applications collect and process information about the applications installed on your device. This data is used to enhance the functionality of the application and is necessary for updating, debugging, and resolving issues.

The collected data will only be used by the application owner and will not be shared with third parties under any circumstances. Our privacy policy will not be modified in any way except as specified in the terms and conditions.

Your data is important to us, and we strive to protect your privacy. Before using the app, please read our privacy policy and ensure you have given your explicit consent regarding how your data will be used.

If you have any questions or concerns, please contact us, and we will be happy to assist you.

Best regards,